Social
tariffs.
If you receive Universal Credit, Pension Credit, ESA, JSA or a related benefit, you can switch to a broadband social tariff at £12 to £20 per month. Find your route below.
Edited by Ade·UPDATED 09 JUN 2026Pick the benefit you're on.
We've got the page for that.
Each route below is a full sub-hub with the eligible providers, the application steps and the editorial that explains what to ask for. Written by Hannah Okafor and the Social Tariffs desk.
★Featured by AdeOverview
Broadband social tariffs, every UK provider in one place
Compare every UK broadband social tariff. From £12/month for people on Universal Credit, Pension Credit, JSA, ESA, Income Support. Six providers, no mid-contract rises.
26 Mar 2026
If your provider rejected you
Refused a broadband social tariff? The common reasons, the fix for each, a copy-paste complaint template, and the free appeal route if it comes to that.
24 Mar 2026
How to apply for a broadband social tariff
How to apply for a broadband social tariff in three steps. What to have ready, the no-fee mid-contract switch, and the two providers that ask for more.
22 Mar 2026
PIP broadband social tariffs: the two that accept it
Only Vodafone and Hyperoptic accept PIP for a broadband social tariff. Why the others refuse it, and every route a PIP claimant still has.
19 Mar 2026
If you're on JSA, ESA or Income Support
Income-based JSA, income-related ESA and Income Support qualify for a broadband social tariff. Why the contribution-based versions get refused, and what to do.
18 Mar 2026
If you're on Pension Credit
On Pension Credit, Guarantee Credit qualifies you for every social tariff. Savings Credit alone is the catch, and which provider is most lenient on it.
From the desk
All articles →Recent on social tariffs.
Or pick by providerNine providers,
Nine providers,
twelve tariffs.
If you already know which provider you want to be with, jump straight to their social tariff page. The three most-shipped are below.
BT Home Essentials£15/moAccepts UC, Pension Credit, JSA, ESA, Income Support, PIP. Easiest application.Virgin Media Essential£12.50/moCheapest tariff in the market. Universal Credit only, no PIP. VM coverage required.Hyperoptic Fair Fibre£15/moFastest tariff at the price. Most generous eligibility, accepts PIP and Carer's Allowance.
See all 9 providers