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Guides archive

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Hand signing a contract.
Guides

What's actually in your broadband contract

A plain-English walk through every broadband contract clause that matters: minimum term, intro price, the new pounds-and-pence rise rule, setup fees, exit charges, cooling-off rights and the speed guarantee that can get you out free.

By Ade
Frustrated woman at slow laptop
Guides

When your speed is slower than advertised

If your broadband is slower than advertised, a wired speed test against your minimum guaranteed speed tells you whether it is a wifi problem you can fix or a fault your provider has 30 days to put right.

By Ade
Packed moving boxes empty room
Guides

Setting up new broadband at a new address

Moving home means a new broadband order rather than a switch. Here is how to check what the new address can get, when to order and how to be online from day one.

By Ade
Fibre cable dug into street
Guides

Can I get full fibre at my address?

Full fibre availability changes street by street. How to check your exact address, who is building it, and what to do if you cannot get it yet.

By Ade
Comparing deals on laptop and phone
Guides

Which broadband comparison site is actually best in 2026?

Every broadband comparison site is paid by the companies you switch through. An honest verdict on the UK sites, who is Ofcom-accredited, why most rank by commission not value, and how to use any of them without getting fleeced.

By Ade
Fibre optic light strands
Guides

Do I need ultrafast broadband?

Ultrafast means 300 Mbps and up, and most homes never use it. Who genuinely needs it, who is paying for speed they cannot feel.

By Ade
Man on home-office video call
Guides

Best broadband for working from home

Working from home is won on upload speed, reliability and a backup, not on the headline download number. Here is what home-working broadband actually needs.

By Ade
Hands holding a game controller
Guides

Best broadband for gaming: what actually matters

Gaming broadband is won on ping, not speed. What gamers actually need, why full fibre wins, why you do not need gigabit, and the setup that matters more than the package.

By Ade
White router on black table
Guides

Best broadband router: do you actually need one?

Most UK ISP routers are good enough now. When the free hub is fine, when it is genuinely the problem, what to actually buy if it is not, and why the router is rarely the real reason your broadband feels slow.

By Ade
Hands holding a game controller
Guides

What is a good ping, and how to lower yours

Ping is the number that decides whether your connection feels sharp, and it is mostly not the download speed you pay for. What a good ping is, why yours is high, and how to lower it.

By Ade
Fibre optic strands lit blue
Guides

FTTP, FTTC, cable and 5G: broadband types explained

The word fibre on a broadband advert means almost nothing. What FTTP, FTTC, cable and 5G actually are, the speeds and upload each really gives you, and which to pick at your address.

By Ade
Family on devices at home
Guides

What broadband speed do I actually need?

Most UK homes need far less speed than they are sold. The honest per-activity numbers for streaming, gaming and working from home, why 100 Mbps is plenty for most, and how to work out your own number.

By Ade