ToolsBroadband speed testBeFibre
customersTest your BeFibre connection
BeFibre broadband
speed test
A BeFibre broadband speed test shows whether you get the speed you pay for. BeFibre hasn't signed Ofcom's speed code, so compare a wired result with your package speed and report any shortfall to BeFibre.
Press run. We'll do the rest.
~20 seconds · no signup · no email · we don't store your IP
Runs in your browser · no data leaves your device
For BeFibre customers. We’ll measure your line, then check it against the BeFibre packages that are actually available at your address.
Questions
BeFibre speed questions
Why is my BeFibre broadband slow?
Run the test on a laptop plugged into the router with a cable. Over wifi you'll often see less than the line is giving you. If the wired result is fine, the line is doing its job and the slowdown is in your home: the router's position, other devices or an old wifi standard. If the wired result is low too, switch the router off at the wall for 30 seconds, test again, then report it.
What can I do if BeFibre can't fix my speed?
BeFibre hasn't signed Ofcom's voluntary broadband speed code, so there's no set 30-day right to leave over slow speeds. Report it to BeFibre first. If it isn't sorted after six weeks, you can take it to the free dispute scheme BeFibre belongs to. BeFibre runs its own network, so a fault on the line is BeFibre's own to fix.
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