ToolsBroadband speed testHyperoptic
customersAre you actually getting Hyperoptic speeds?
Hyperoptic broadband
speed test
A Hyperoptic broadband speed test shows whether you get the speed you pay for: Hyperoptic sells 3 speeds, from 158 Mbps to 900 Mbps, checked 28 October 2026. Hyperoptic hasn't signed Ofcom's speed code, so compare a wired result with your package speed and report any shortfall to Hyperoptic.
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Hyperoptic runs its own fibre into the building. We'll measure your line and tell you whether you're seeing the headline number or whether something's eating it on the way to your device.
What speed should your Hyperoptic line show?
Hyperoptic sells 3 speeds today, from 158 Mbps to 900 Mbps, all of them full fibre, so the fibre runs all the way into your home.
| Package | Line | Download | Upload | Advertised from | Over 2 years |
|---|---|---|---|---|---|
| 150Mb Full Fibre Broadband only | Full fibre | 158 Mbps | 158 Mbps | £26/mo | £32.83/mo |
| 500Mb Full Fibre Broadband only | Full fibre | 527 Mbps | 527 Mbps | £31/mo | £37.83/mo |
| 1Gb Full Fibre Broadband only | Full fibre | 900 Mbps | 900 Mbps | £29/mo | £35.83/mo |
"Over 2 years" is the average monthly cost across 24 months once any intro offer ends and the rises written into the contract apply. Some advertised prices are intro offers that end after a set number of months. From Hyperoptic's live deals, updated every day.
Getting a fair result
Run the test on a laptop plugged into the router with a cable. Over wifi you'll often see less than the line is giving you.
Every Hyperoptic package without an intro offer goes up £4 a month in April 2027, so the starting price isn't what you'll pay for the whole contract.
If it’s still slow
Hyperoptic hasn't signed Ofcom's voluntary broadband speed code, so there's no set 30-day right to leave over slow speeds. Report it to Hyperoptic first. If it isn't sorted after six weeks, you can take it to the free dispute scheme Hyperoptic belongs to.
Hyperoptic runs its own network and also sells over Openreach in some areas. Who sends an engineer depends on which network reaches your home, and Hyperoptic books them either way. Source
Questions
Hyperoptic speed questions
What speed should I get on Hyperoptic?
Hyperoptic sells 3 speeds today, from 158 Mbps to 900 Mbps, all of them full fibre, so the fibre runs all the way into your home. Check which package you're on, then compare it with a wired test. The table on this page shows the speed each package is sold at.
Why is my Hyperoptic broadband slow?
Run the test on a laptop plugged into the router with a cable. Over wifi you'll often see less than the line is giving you. If the wired result is fine, the line is doing its job and the slowdown is in your home: the router's position, other devices or an old wifi standard. If the wired result is low too, switch the router off at the wall for 30 seconds, test again, then report it.
What can I do if Hyperoptic can't fix my speed?
Hyperoptic hasn't signed Ofcom's voluntary broadband speed code, so there's no set 30-day right to leave over slow speeds. Report it to Hyperoptic first. If it isn't sorted after six weeks, you can take it to the free dispute scheme Hyperoptic belongs to. Hyperoptic runs its own network and also sells over Openreach in some areas. Who sends an engineer depends on which network reaches your home, and Hyperoptic books them either way.
Will my Hyperoptic price go up?
Every Hyperoptic package without an intro offer goes up £4 a month in April 2027, so the starting price isn't what you'll pay for the whole contract.
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