ToolsBroadband speed testPlusnet
customersAre you actually getting Plusnet speeds?
Plusnet broadband
speed test
A Plusnet broadband speed test shows whether you get the speed you pay for: Plusnet sells 5 speeds, from 74 Mbps to 900 Mbps, checked 28 October 2026. If a wired result stays below Plusnet's guaranteed minimum and isn't fixed within 30 days, you can leave without an exit fee.
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Plusnet runs over Openreach, copper, G.fast or FTTP depending on what's available at your address. We'll measure your line and tell you whether it's matching the package speed Plusnet promised, or whether you've got a line issue worth opening a ticket for.
What speed should your Plusnet line show?
Plusnet sells 5 speeds today, from 74 Mbps to 900 Mbps, all of them full fibre, so the fibre runs all the way into your home.
| Package | Line | Download | Upload | Advertised from | Over 2 years |
|---|---|---|---|---|---|
| Full Fibre 74 | Full fibre | 74 Mbps | 20 Mbps | £20.99/mo | £25.32/mo |
| Full Fibre 145 | Full fibre | 145 Mbps | 30 Mbps | £21.99/mo | £26.32/mo |
| Full Fibre 300 | Full fibre | 300 Mbps | 50 Mbps | £23.99/mo | £28.32/mo |
| Full Fibre 500 | Full fibre | 500 Mbps | 75 Mbps | £25.99/mo | £30.32/mo |
| Full Fibre 900 | Full fibre | 900 Mbps | 115 Mbps | £26.99/mo | £31.32/mo |
"Over 2 years" is the average monthly cost across 24 months once any intro offer ends and the rises written into the contract apply. From Plusnet's live deals, updated every day.
Getting a fair result
Run the test on a laptop plugged into the router with a cable. Over wifi you'll often see less than the line is giving you.
Every Plusnet package goes up £4 a month in March 2027 and again in March 2028, so the starting price isn't what you'll pay for the whole contract.
If it’s still slow
Plusnet has signed Ofcom's broadband speed code. That means Plusnet gave you a minimum guaranteed speed when you joined. If your wired speed stays below it and Plusnet can't fix it within 30 days, you can leave without an exit fee.
Plusnet sells over Openreach's network, so if the line itself needs an engineer, Plusnet books an Openreach one for you. Source
Questions
Plusnet speed questions
What speed should I get on Plusnet?
Plusnet sells 5 speeds today, from 74 Mbps to 900 Mbps, all of them full fibre, so the fibre runs all the way into your home. Check which package you're on, then compare it with a wired test. The table on this page shows the speed each package is sold at.
Why is my Plusnet broadband slow?
Run the test on a laptop plugged into the router with a cable. Over wifi you'll often see less than the line is giving you. If the wired result is fine, the line is doing its job and the slowdown is in your home: the router's position, other devices or an old wifi standard. If the wired result is low too, switch the router off at the wall for 30 seconds, test again, then report it.
What can I do if Plusnet can't fix my speed?
Plusnet has signed Ofcom's broadband speed code. That means Plusnet gave you a minimum guaranteed speed when you joined. If your wired speed stays below it and Plusnet can't fix it within 30 days, you can leave without an exit fee. Plusnet sells over Openreach's network, so if the line itself needs an engineer, Plusnet books an Openreach one for you.
Will my Plusnet price go up?
Every Plusnet package goes up £4 a month in March 2027 and again in March 2028, so the starting price isn't what you'll pay for the whole contract.