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customersTest your POP Telecom connection
POP Telecom broadband
speed test
A POP Telecom broadband speed test shows whether you get the speed you pay for: POP Telecom sells 10 speeds, from 11 Mbps to 2.5 Gbps, checked 28 October 2026. POP Telecom hasn't signed Ofcom's speed code, so compare a wired result with your package speed and report any shortfall to POP Telecom.
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For POP Telecom customers. We’ll measure your line, then check it against the POP Telecom packages that are actually available at your address.
What speed should your POP Telecom line show?
POP Telecom sells 10 speeds today, from 11 Mbps to 2.5 Gbps. Of those, 5 are full fibre, with fibre all the way into your home and 5 are on copper for the last stretch, up to 77 Mbps.
| Package | Line | Download | Upload | Advertised from | Over 2 years |
|---|---|---|---|---|---|
| Fast Broadband (12m) | Copper | 11 Mbps | 1 Mbps | £29.99/mo | £29.99/mo |
| Full Fibre 40 (12m) | Part fibre | 37 Mbps | 10 Mbps | £29.99/mo | £29.99/mo |
| Fibre 40 | Part fibre | 38 Mbps | 9 Mbps | £21/mo | £24/mo |
| Fibre 80 | Part fibre | 67 Mbps | 17 Mbps | £23/mo | £26/mo |
| Full Fibre 80 | Part fibre | 77 Mbps | 19 Mbps | £21/mo | £24/mo |
| Full Fibre 115 | Full fibre | 109 Mbps | 19 Mbps | £21/mo | £24/mo |
| Full Fibre 220 (12m) | Full fibre | 207 Mbps | 29 Mbps | £37/mo | £37/mo |
| Full Fibre 330 | Full fibre | 311 Mbps | 47 Mbps | £33/mo | £36/mo |
| Full Fibre 1000 | Full fibre | 944 Mbps | 110 Mbps | £36/mo | £39/mo |
| UltraFibre 2500 | Full fibre | 2.5 Gbps | 2.5 Gbps | £49.99/mo | £52.99/mo |
"Over 2 years" is the average monthly cost across 24 months once any intro offer ends and the rises written into the contract apply. Part fibre runs fibre to the street cabinet and copper to your home. From POP Telecom's live deals, updated every day.
Getting a fair result
Run the test on a laptop plugged into the router with a cable. Over wifi you'll often see less than the line is giving you.
8 of POP Telecom's 17 deals have a price rise written into the contract. The rest have none published.
If it’s still slow
POP Telecom hasn't signed Ofcom's voluntary broadband speed code, so there's no set 30-day right to leave over slow speeds. Report it to POP Telecom first. If it isn't sorted after six weeks, you can take it to the free dispute scheme POP Telecom belongs to.
POP Telecom sells over Openreach's network, so if the line itself needs an engineer, POP Telecom books an Openreach one for you. Source
Questions
POP Telecom speed questions
What speed should I get on POP Telecom?
POP Telecom sells 10 speeds today, from 11 Mbps to 2.5 Gbps. Of those, 5 are full fibre, with fibre all the way into your home and 5 are on copper for the last stretch, up to 77 Mbps. Check which package you're on, then compare it with a wired test. The table on this page shows the speed each package is sold at.
Why is my POP Telecom broadband slow?
Run the test on a laptop plugged into the router with a cable. Over wifi you'll often see less than the line is giving you. If the wired result is fine, the line is doing its job and the slowdown is in your home: the router's position, other devices or an old wifi standard. If the wired result is low too, switch the router off at the wall for 30 seconds, test again, then report it.
What can I do if POP Telecom can't fix my speed?
POP Telecom hasn't signed Ofcom's voluntary broadband speed code, so there's no set 30-day right to leave over slow speeds. Report it to POP Telecom first. If it isn't sorted after six weeks, you can take it to the free dispute scheme POP Telecom belongs to. POP Telecom sells over Openreach's network, so if the line itself needs an engineer, POP Telecom books an Openreach one for you.
Will my POP Telecom price go up?
8 of POP Telecom's 17 deals have a price rise written into the contract. The rest have none published.