ToolsBroadband health checkSky
customersAre you actually getting Sky speeds?
Broadband
health check
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Sky's broadband runs over the same Openreach copper / fibre network that BT, TalkTalk and most other ISPs use, so when something goes wrong it's almost always a line fault, not a Sky-specific problem. We'll measure your line and tell you what's actually happening.
Known issue with Sky: Sky's FTTC packages are particularly sensitive to the copper distance from your cabinet, rural and edge-of-town addresses often see speeds 30-50% below the headline. If you're paying for Sky Superfast 2 but getting under 50 Mbps and you're on copper, check if FTTP is available at your address.
