ToolsBroadband speed testTruespeed
customersTest your Truespeed connection
Truespeed broadband
speed test
A Truespeed broadband speed test shows whether you get the speed you pay for: Truespeed sells 4 speeds, from 150 Mbps to 900 Mbps, checked 28 October 2026. Truespeed hasn't signed Ofcom's speed code, so compare a wired result with your package speed and report any shortfall to Truespeed.
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For Truespeed customers. We’ll measure your line, then check it against the Truespeed packages that are actually available at your address.
What speed should your Truespeed line show?
Truespeed sells 4 speeds today, from 150 Mbps to 900 Mbps, all of them full fibre, so the fibre runs all the way into your home.
| Package | Line | Download | Upload | Advertised from | Over 2 years |
|---|---|---|---|---|---|
| Truespeed 150 - 24 months | Full fibre | 150 Mbps | 150 Mbps | £20/mo | £20/mo |
| Truespeed 300 - 24 months | Full fibre | 300 Mbps | 300 Mbps | £20/mo | £20/mo |
| Truespeed 600 - 24 months | Full fibre | 600 Mbps | 600 Mbps | £20/mo | £20/mo |
| Truespeed 900 - 24 months | Full fibre | 900 Mbps | 900 Mbps | £20/mo | £19.50/mo |
"Over 2 years" is the average monthly cost across 24 months once any intro offer ends and the rises written into the contract apply. Some advertised prices are intro offers that end after a set number of months. From Truespeed's live deals, updated every day.
Getting a fair result
Run the test on a laptop plugged into the router with a cable. Over wifi you'll often see less than the line is giving you.
None of Truespeed's 16 deals has a price rise written into the contract.
If it’s still slow
Truespeed hasn't signed Ofcom's voluntary broadband speed code, so there's no set 30-day right to leave over slow speeds. Report it to Truespeed first. If it isn't sorted after six weeks, you can take it to the free dispute scheme Truespeed belongs to.
Truespeed runs its own network, so a fault on the line is Truespeed's own to fix. Source
Questions
Truespeed speed questions
What speed should I get on Truespeed?
Truespeed sells 4 speeds today, from 150 Mbps to 900 Mbps, all of them full fibre, so the fibre runs all the way into your home. Check which package you're on, then compare it with a wired test. The table on this page shows the speed each package is sold at.
Why is my Truespeed broadband slow?
Run the test on a laptop plugged into the router with a cable. Over wifi you'll often see less than the line is giving you. If the wired result is fine, the line is doing its job and the slowdown is in your home: the router's position, other devices or an old wifi standard. If the wired result is low too, switch the router off at the wall for 30 seconds, test again, then report it.
What can I do if Truespeed can't fix my speed?
Truespeed hasn't signed Ofcom's voluntary broadband speed code, so there's no set 30-day right to leave over slow speeds. Report it to Truespeed first. If it isn't sorted after six weeks, you can take it to the free dispute scheme Truespeed belongs to. Truespeed runs its own network, so a fault on the line is Truespeed's own to fix.
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