Fibrus
No issue detected
Is Fibrus down? Fibrus is working fine
Last report 1 d ago, nothing since. If yours still feels off, it's more likely your WiFi or kit than the line. A speed test will tell you. Status checked at 01:25 on 29 October 2026.
Last 30 days
FibrusWorking finePast incidents
Tue 27 Oct
Problems detected
People stopped reporting problems around 08:00
Sun 25 Oct
Problems detected
People stopped reporting problems around 09:27
Feels slow?
Three things to rule out first
- Restart the routerOff at the wall for 30 seconds, then back on. Fixes more dropouts than anything else.
- Try another deviceIf only one thing can’t get online, that device is the problem.
- Run a speed testSlow or actually offline? Thirty seconds tells you which.
Still not working? Report the fault to Fibrus on 0800 099 1111 in Great Britain or 028 9099 3230 in Northern Ireland (Mon to Fri 8am to 8pm, Sat and Sun 9am to 5pm).
Had enough?
See what else is available at your address.
Fibrus hasn't signed Ofcom's speed code, but consumer law still applies. If you hit a wall, Ofcom's ADR scheme is free to use.
See alternative deals →Is Fibrus working for you right now?
Your browser may ask for your location. All we keep is the postcode area, so your report helps others nearby see it's not just them. Say no and it still counts.
The network
About Fibrus’s network
Fibrus sells 3 speeds today, from 159 Mbps to 982 Mbps, all of them full fibre, so the fibre runs all the way into your home.
Fibrus runs its own network, so a fault on the line is Fibrus's own to fix.
Fibrus isn't signed up to Ofcom's automatic compensation scheme, so ask for a credit if you're left without service. How compensation works
FAQ
Fibrus outage, common questions
Is Fibrus down right now?
No. Nothing we watch is flagging Fibrus right now. If yours feels off, restart your router and try another device first.
Is Fibrus down in my area?
Fibrus doesn't publish a public status page, so this page is the quickest check. If Fibrus has no wider problem and you're still offline, restart the router, then report the fault to Fibrus.
How do I report a Fibrus outage?
Most providers route fault reports through their app or support line. Fibrus's own status page (linked above when one exists) tends to update faster than support staff can, check there first. You can also run our speed test, the result feeds the outage detection model that other Fibrus customers see on this page.
Will I get compensation for a Fibrus outage?
Fibrus isn't signed up to Ofcom's automatic compensation scheme, so there's no automatic payment when the service goes down. Report the fault and ask Fibrus for a credit for the days you were without it. If they won't help, complain, and after six weeks you can take it to the free dispute scheme Fibrus belongs to.
How long do Fibrus outages usually last?
Most outages we've tracked resolve within a few hours. Bigger network-side incidents (a backhaul issue or a regional fibre cut) can run 6 to 12 hours. The page above will move from 'down' to 'issues earlier' once the live signal fades, that's a more reliable timeline than support-staff estimates.
Can I switch from Fibrus mid-contract if their network keeps going down?
Fibrus hasn't signed Ofcom's voluntary broadband speeds code, so there's no set right to leave mid-contract over slow speeds or a service that keeps going down. General consumer law still applies if the service isn't what was sold. Complain to Fibrus first, and if it isn't sorted after six weeks, you can take it to the free dispute scheme Fibrus belongs to.
Why does the tracker say Fibrus is working fine when I'm having issues?
Two reasons. Either your issue is local to your line, building, or Wi-Fi (which won't show up as a wider network outage), or you're an early indicator of an outage that hasn't yet been corroborated by other signals. Run the speed test and use the feedback widget on this page, both feed the model and help confirm whether it's just you or something wider.
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