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Free · No sign-up · Checked at your new address

Moving home broadband, sorted before you move.

For moving home broadband, order 4 weeks before you move: TalkTalk asks for 3 to 4 weeks’ notice, Sky 2 to 4 weeks and BT and Vodafone a month. Add where you’re moving, when and who you’re with now, and we’ll tell you whether to take your provider with you or switch and what reaches your new home.

  • Every provider that reaches your new address, not your old one.
  • A date to order by, worked out from your move day.
  • A straight answer on staying or switching.
Moving home check

We’ll tell you when to order so you’re online on day one.

Free. No sign-up or email needed to see your result.

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Stay or switch?

Your answer is one of three things.

  1. 01 · Free to choose

    You’re out of contract, or nearly.

    Moving is the easiest time to switch. Pick from everything that reaches your new home, at new-customer prices.

  2. 02 · Take it with you

    You’re in contract and your provider reaches the new place.

    Moving your service is usually simplest. Ask whether it starts a new minimum term before you agree.

  3. 03 · Not at the new address

    Your provider can’t serve your new home.

    Ask whether you can leave without an exit fee because of that, then choose from the providers that do reach it.

Your broadband moving plan

Online on day one.

Most providers ask for two to four weeks’ notice, and longer if an engineer has to fit or fix a line. Ordering early costs nothing.

  1. Five weeks before.

    Check what reaches your new address and when your contract ends.

  2. Four weeks before.

    Order your new deal, or tell your provider your move date.

  3. Moving day.

    Plug in the router and run a speed test in the rooms you use most.

  4. After you move.

    Send back your old router if your old provider asks for it.

Questions

Moving, plainly.

Can I take my broadband with me?

Usually, if your provider reaches your new address. Tell it your move date as early as you can so the service is ready when you arrive.

Will moving start a new contract?

Sometimes. Some providers start a new minimum term when you move your service. Ask before you agree, because it can tie you in for longer.

How long does broadband take at a new home?

Most providers ask for two to four weeks’ notice, and longer if an engineer has to fit or fix a line. Order before you move so you’re not left without.

What if my provider doesn’t reach my new address?

Ask whether you can leave without an exit fee because it can’t serve your new home. Then choose from the providers that do reach it.

Can I keep my landline number?

Sometimes, if you stay in the same area. Ask your provider. If you rarely use the landline, the landline check will tell you whether you need one at all.

New home, new deal

See what you’d pay at the new place.

The broadband cost of living check compares your bill with deals at your exact address, April price rises included.

Run the free check