ToolsBroadband speed testGigaclear
customersAre you actually getting Gigaclear speeds?
Gigaclear broadband
speed test
A Gigaclear broadband speed test shows whether you get the speed you pay for: Gigaclear sells 3 speeds, from 300 Mbps to 830 Mbps, checked 28 October 2026. Gigaclear hasn't signed Ofcom's speed code, so compare a wired result with your package speed and report any shortfall to Gigaclear.
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Gigaclear runs its own rural full fibre network. We'll measure your line and tell you whether you're seeing the headline speed or whether something's interrupting it.
What speed should your Gigaclear line show?
Gigaclear sells 3 speeds today, from 300 Mbps to 830 Mbps, all of them full fibre, so the fibre runs all the way into your home.
| Package | Line | Download | Upload | Advertised from | Over 2 years |
|---|---|---|---|---|---|
| Explorer 300 | Full fibre | 300 Mbps | 300 Mbps | Free intro | £16.63/mo |
| Odyssey 600 | Full fibre | 600 Mbps | 600 Mbps | Free intro | £21.88/mo |
| Galileo 900 | Full fibre | 830 Mbps | 830 Mbps | Free intro | £25.38/mo |
"Over 2 years" is the average monthly cost across 24 months once any intro offer ends and the rises written into the contract apply. Some advertised prices are intro offers that end after a set number of months. From Gigaclear's live deals, updated every day.
Getting a fair result
Run the test on a laptop plugged into the router with a cable. Over wifi you'll often see less than the line is giving you.
None of Gigaclear's 3 deals has a price rise written into the contract.
If it’s still slow
Gigaclear hasn't signed Ofcom's voluntary broadband speed code, so there's no set 30-day right to leave over slow speeds. Report it to Gigaclear first. If it isn't sorted after six weeks, you can take it to the free dispute scheme Gigaclear belongs to.
Gigaclear runs its own network, so a fault on the line is Gigaclear's own to fix. Source
Questions
Gigaclear speed questions
What speed should I get on Gigaclear?
Gigaclear sells 3 speeds today, from 300 Mbps to 830 Mbps, all of them full fibre, so the fibre runs all the way into your home. Check which package you're on, then compare it with a wired test. The table on this page shows the speed each package is sold at.
Why is my Gigaclear broadband slow?
Run the test on a laptop plugged into the router with a cable. Over wifi you'll often see less than the line is giving you. If the wired result is fine, the line is doing its job and the slowdown is in your home: the router's position, other devices or an old wifi standard. If the wired result is low too, switch the router off at the wall for 30 seconds, test again, then report it.
What can I do if Gigaclear can't fix my speed?
Gigaclear hasn't signed Ofcom's voluntary broadband speed code, so there's no set 30-day right to leave over slow speeds. Report it to Gigaclear first. If it isn't sorted after six weeks, you can take it to the free dispute scheme Gigaclear belongs to. Gigaclear runs its own network, so a fault on the line is Gigaclear's own to fix.
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