Broadband provider

V4 Consumer broadband

Customers can call 0330 118 8871 for help, faults and bills.

In short

Lines are open Mon to Fri 9am to 8pm, Sat 9am to 2pm (checked 24 October 2026). Our V4 Consumer status page shows whether V4 Consumer is down right now and any problems in the last 30 days. No V4 Consumer broadband deals are listed on 30 October 2026, so put in your postcode to see who sells broadband at your address. V4 Consumer sells full fibre over Openreach.

V4 Consumer contact numbers

Help, faults and bills: 0330 118 8871; Mon to Fri 9am to 8pm, Sat 9am to 2pm
New orders: 0330 043 1434

From V4 Consumer's contact page, checked 24 October 2026. Numbers starting 03 cost the same as calls to 01 and 02 numbers and count towards any inclusive minutes.

Tools for V4 Consumer customers

Speed test

Test your V4 Consumer speed

Measure your line, compare it against what V4 Consumer promised, and see if a faster package is available at your address.

Run the speed test

Troubleshooter

Fix V4 Consumer problems

Conversational diagnostic: outage check, line probe, fix list, and switch options if it's not worth waiting.

Start the troubleshooter

Outage check

Is V4 Consumer down right now?

Live status, plus the last 30 days of outages.

Check the live status

V4 Consumer questions

Can I get V4 Consumer broadband?

We don't have V4 Consumer deals to show right now. Put in your postcode to see which providers sell broadband at your address.

What is V4 Consumer's phone number?

Call 0330 118 8871 for help, faults and bills. Call 0330 043 1434 for new orders.

Is V4 Consumer down?

Our V4 Consumer status page shows any problem V4 Consumer has reported and the last 30 days. Check V4 Consumer's status.

What network does V4 Consumer use?

V4 Consumer sells full fibre over Openreach.